San Benito County

Health & Human Services Agency

Hollister, California

Finance & Administration

Public Assistance Collections

Online Payments – Coming Soon

Payments for public assistance and welfare debts for programs such as CalWORKs, CalFresh, General Assistance, etc. can currently be made in two ways: in-person or by mail.

Payments can be mailed to the following address:

HHSA Collections Unit
San Felipe Road, Suite 103

Hollister, CA 95023

Payments made by mail should be made by check or money order only. Checks or money orders should be made out to “HHSA” or “Health and Human Services Agency.” Please do not mail cash payments.

In all instances, please be sure to include your Name, Case Number, and Phone Number with all payments in case our staff needs to follow-up with you for any reason.

In-person payments can be made at the following address:

Health & Human Services Agency Main Lobby
1111 San Felipe Road, Suite 206
Hollister, CA 95023

Payments made in-person can be made using check, cash, or money orders. Credit card or debit card payments are not currently accepted.

If you have any questions about your collections account or if you need to sign a repayment agreement please call (831) 634-4979. In many cases, information can be provided to you over the phone and/or sent to you by mail.

Civil Rights

If you believe you have received discriminatory treatment based on race, color, national origin, age, religion, marital status, sex, sexual orientation, disability, political affiliation, domestic partnership, or ethnic group identification you have a right to file a complain with our Civil Rights Coordinator.

An individual who believes their civil rights may have been violated should contact the Health & Human Services Agency’s Civil Rights Coordinator at (831) 636-5041.

You may also submit a written complaint to the Civil Rights Coordinator at the following address:

 HHSA Civil Rights Coordinator
1111 San Felipe Road, Suite 102
Hollister, CA 95023

Our organization cannot guarantee that complaints will remain confidential after an investigation has commenced because records are subject to subpoena and right of discovery if a case goes to litigation, and can be subpoenaed by the Equal Employment Opportunity Commission (EEOC), a federal agency; however, our office will take all appropriate measures to maintain the confidentiality of complaints and those involved in the complaint process.


Click here to view current job openings with the County of San Benito


1111 San Felipe Road, Suite 102

Hollister, CA. 95023

Office Assistant:  (831) 634-4967


Monday-Friday 8 am to 5 pm

Language Translation Disclaimer
Best viewed withGoogle Chrome and Firefox. Our Agency’s website links to Google Translation as a convenience for those who speak/read languages other than English.  Please be aware that no automated or computerized translation tool produces a perfect translation.  The context of the wording may be lost when translated and some translations may lose the intended meaning. Therefore, the San Benito County Health and Human Services Agency cannot guarantee the accuracy of the translated content. 
If any  questions arise concerning the translated version of the website, please refer to the original English version.
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