Protecting Elder and Dependent Adults

San Benito County Adult Protective Services (APS) helps elder adults (60 years and older) and dependent adults (18-59 who are disabled), when these adults are unable to meet their own needs, or are victims of abuse, neglect or exploitation. The Agency investigates reports of abuse of elders and dependent adults who live in private homes, apartments, hotels or hospitals.  APS staff also provides information and referrals to other agencies and educates the public about reporting requirements and responsibilities under the Elder and Dependent Adult Abuse Reporting laws.

Reporting Abuse

 
Anyone may make a report to APS if they think or know older or dependent adult abuse or neglect is happening. APS receives and responds to reports of abuse or neglect of older adults (age 60 or older) and dependent adults (ages 18 to 59 with physical or mental limitations).

In case of an emergency where someone’s life is in danger, call 9-1-1

Call the APS reporting line (831) 636-4190. Available Monday – Friday 8:00 am – 5:00 pm excluding holidays.

Reports needing to be made outside these hours should be directed to non-emergency dispatch at (831) 636-4100.

Call the Long Term Care Ombudsman for abuse that occurs in a licensed long-term care facility (831) 429-1913.