San Benito County

Health & Human Services Agency

Hollister, California

Mission Statement

The San Benito County Public Health Services Department works in partnership with the community to ensure optimal health and well-being of all people by preventing disease, injury and disability, promoting physical and mental health and protecting from health hazards.  We accomplish this through identifying community health needs, assuring the availability of quality health services and providing effective leadership in developing public health policies.  We are committed to working in partnership with our communities to eliminate health disparities.

What is Public Health?

Public Health promotes and protects the health of people and the communities where they live, learn, work and play.  Over the last century, Public Health has dramatically improved our quality of life by:

  1. Reducing childhood disabilities and death through vaccinations
  2. Establishing policies that reduce motor-vehicle accidents
  3. Advocating and promoting workplace safety
  4. Controlling infectious diseases through investigation and treatment
  5. Informing and educating about health and wellness
  6. Assuring safe and healthy food quality
  7. Improving the health of mothers and babies
  8. Increasing access to family planning services
  9. Fluoridation of drinking water
  10. Reducing tobacco use

Core Public Health Functions

  1. Assessment: The regular collection, analysis and sharing of information about health conditions, risks and resources in a community
  2. Policy Development: The development of local and state health policies using information gathered from assessment activities. Policy development incorporates information sharing, citizen participation, and involvement in policy and decision making.
  3. Assurance: Focuses on maintaining the capacity of public health to respond to critical situations such as disease outbreaks and environmental hazards, as well as the delivery of health care to persons who otherwise would not have any.

10 Essential Public Health Services

  1. Monitor health status to identify community health problems
  2. Diagnose & investigate health problems and hazards
  3. Inform, educate and empower residents about health issues
  4. Mobilize community partnerships to identify and solve health problems
  5. Develop policies and plans that support individual and community health efforts
  6. Enforce laws and regulations that protect health and ensure safety
  7. Link people to needed professional health services and assure the provision of health care when otherwise unavailable
  8. Assure a confident public health and personal health care workforce
  9. Evaluate effectiveness, accessibility, and quality of personal and population-based health services
  10. Research for new insights and innovative solutions to health problems

The Official Governmental Health Agency for San Benito County

  • Was established in the 1940s 
  • Was combined with Social Services in 1992 to become the San Benito County Health and Human Services Agency
  • Implements local, State and Federal goals and mandates for health improvements
  • Provides services and enforces regulations set forth in the California Health and Safety Code
  • Fulfills the Core Public Health Functions through the performance of the Essential Public Health Services.

What is Public Health All About?

  • Preventing illness and injury
  • Promoting Good Health Practices
  • Keeping the environment clean, healthy
    and safe
  • Reducing disparity in health access and outcomes
  • Serves the entire community
  • Promoting Health Equity

What can I do to protect myself from COVID-19?

What is Health Equity?

How to tell the flu from a cold?

Child Health & Disability Prevention Program

Do You Have the Flu?

Compare symptoms of the cold versus the flu and learn more about flu complications.

Child Health and Disability Program
The Child Health & Disability Prevention Program (CHDP) is a health promotion and disease prevention program serving San Benito County’s infants, children, and teens.  Children identified with suspected problems after a health assessment are referred for necessary diagnosis and treatment.

Eligibility for the CHDP program
Infants, children, and teens with Medi-Cal are eligible for CHDP services. Children up to age 20 with Medi-Cal are eligible to receive CHDP services. Children enrolled in Medi-Cal managed care plans receive these services through their health plan. Children enrolled in fee-for-service Medi-Cal may receive CHDP services provided by CHDP enrolled Medi-Cal providers.

Income-Eligible (not Medi-Cal eligible) Infants, Children, and Teens
CHDP provides periodic preventative health assessments to income eligible children from birth to 18 years of age who are not in the Medi-Cal program.  The CHDP program also uses the CHDP Gateway, which electronically screens and temporarily enrolls eligible children in fee-for-service, full-scope Medi-Cal. Families must complete a Covered California Application to continue health insurance coverage. Low-income children not eligible for Medi-Cal may continue to receive CHDP services according to the periodicity schedule.

For more information, visit the State website at


Children's Medical Services

Our Mission is to Assure the Health of California’s Children

Children’s Medical Services (CMS) provides a comprehensive system of health care for children through preventive screening, diagnostic, treatment, rehabilitation, and follow-up services. CMS carries out this mission through a variety of programs meeting specific health care needs of the targeted population.

For more information, visit the state website at

Additional programs within San Benito County Public Health Services:

California Children’s Services (CCS)
Child Health & Disability Prevention Program (CHDP)
Medical Therapy Unit (MTU)

Health Care Program for Children in Foster Care

The Health Care Program for Children in Foster Care (HCPCFC) is a public health program of the State of California/Santa Benito County Health and Human Services Agency. The mission of the program is to meet the medical, dental, mental, and developmental health needs of children and youth in court-ordered, out-of-home placement or foster care. Public Health Nurses (PHN) provide expertise to the Human Services Department/Child Welfare Services and collaborate with social worker and probation officers to ensure that health care resources are provided to children placed in foster homes and group homes.

Children in foster care are placed away from their nuclear families primarily due to neglect and abuse. Foster children tend to have more illness, more developmental delays, more mental health issues, and dental care issues. All children placed in foster care in California become eligible for Medi-Cal health insurance. Each time a child has a change in placement, s/he is eligible for a new well child exam. The State Medi-Cal insurance program provides comprehensive physical health, mental health, and dental services. There are medical and dental providers in San Benito County that will accept Medi-Cal and provide exams and treatment to children placed out of the home.


The PHN is a consultant and liaison to social workers, foster parents, child welfare, and probation officers. The PHN also participates in the creation and update of the Health and Education Passport, an electronic health record required by law for every foster child.

The goal of the HCPCFC is to identify, respond to, improve, and enhance foster children’s physical, mental, dental, and developmental well being.  If you would like more information about the San Benito HCPCFC program, please call 831-637-5367 and ask to speak to a HCPCFC Public Health Nurse. You can also visit the State of California’s website:

Medical Marijuana Identification Card Program


The Medical Marijuana Identification Card Program (MMICP) was established by the State of California following the passage of SB 420. MMICP requires counties to administer a voluntary card registration program that identifies medical marijuana patients. Patients can use the identification card as evidence that they have received a recommendation from their physician to use marijuana for medicinal purposes.

The card can assist law enforcement officials in determining whether individuals using marijuana meet the requirements of the Compassionate Use Act, which states that with the recommendation of a physician, a seriously ill patient may obtain and use marijuana for personal medical purposes. State cards MUST be renewed annually.

Program Eligibility:

San Benito County is the local agent for the California Department of Public Health (CDPH); in order to be eligible for California’s Medical Marijuana Identification Card Program administered by the County of San Benito, a person must:

  • Be a legal resident of San Benito County.
  • Be 18 years or older, or if under 18, provide documentation proving that the minor is emancipated or approval by the minor’s parent or legal guardian.
  • Have a serious medical condition, including AIDS, anorexia, arthritis, cachexia, cancer, chronic pain, glaucoma, migraine, persistent muscle spasm, seizures, or severe nausea. Eligible persons may have a chronic or persistent medical symptom that either substantially limits their ability to conduct one or more major life activities as defined by the Americans with Disabilities Act of 1990, or if not alleviated, a condition that may cause serious harm to the person’s safety, physical, or mental health.
  • Possess a verifiable recommendation from a licensed physician indicating that medical marijuana is appropriate for your condition, or
  • Be a caregiver whose patient meets the above four conditions.

Application Process:

You must apply for the Medical Marijuana Identification Card in person and provide all of the following:

  • Completed application:  English and Spanish
  • Recommendation from your physician stating that you have a serious medical condition and that medical use of marijuana would be appropriate.
  • Present a current government-issued photo ID (CA. ID or CA. Drivers License, U.S. Passport or Veteran’s Administration Card, etc.).
  • Complete a Consent for the Release of Confidential Information  Consent for Release Form
  • Provide verification of San Benito County residence with a recent rental/mortgage receipt, phone or utility bill that includes a valid San Benito County address or residence.
  • $137 fee. Verified applicants on Medi-Cal will be charged $68.50. Only money orders or cashiers’ check will be accepted for fee payment. Application fees are not refundable.

Once the application is completed, a digital photo of the applicant will be taken and the physician’s office will be contacted to verify the medical condition information provided. When all of your information is verified, your digital photo and required information will be electronically submitted to CDPH. Within five (5) business-days a state-issued Medical Marijuana Identification Card will be made available to the applicant. The applicant will be notified that the MMIC has been received; and needs to return (appointment only) to the San Benito County Health Department to assume custody of his/her MMIC.

Applications are accepted by appointment only.

Appointment Schedule:

First and Third Tuesday of each month from 1:30 p.m. – 4:00 p.m.
Please call (831) 637-5367 to schedule an appointment.

Appointment Location Site:

San Benito County Medical Marijuana Program
351 Tres Pinos Road, Suite A-202,  Hollister,  CA  95023

More Questions?


Public Health Division

351 Tres Pinos Road
Suite A-202
Hollister, CA 95023

(831) 637-5367
Fax (831) 637-9073
TDD/TTY (831) 636-0385
Toll-free (800) 756-0385


Mon-Fri  8AM – 5PM

Deputy Director

Lynn Mello
Director of Nursing
Public Health Administrator

Health Officer

David Ghilarducci, MD, FACEP
Interim Health Officer

Communicable Diseases


Public Health Emergency Preparedness (PHEP)

Our Focus

The health and safety of the citizens of San Benito County are our primary concerns. PHEP focuses on preparedness and response activities related to the health impact of any emergency in the county.​

How we do it

We create guides, plans and templates. We also collaborate on multiple preparedness and response activities, such as presentations, trainings, drills, and exercises for health care providers and facilities, community-based organizations (CBOs), and local governments to coordinate public health emergency preparedness activities. The primary sources of funding for these activities are the state agency, the California Department of Public Health (CDPH), and the federal agencies, the U.S. Department of Health and Human Services (DHHS) and the Centers for Disease Control and Prevention (CDC).​


Our Mission

The San Benito County Public Health Department’s goal is to educate the public about how to prepare for emergencies, including natural disasters, mass casualties, biological and chemical threats, radiation emergencies and terrorist attacks.

Are You Prepared?

Being prepared is the best way to protect yourself and your family against disasters. Here are three simple steps you can take to prepare.
1. Put together an emergency supply kit.
2. Make a family emergency plan and share it with your family.
3. Watch local news and stay informed.

Additional Resources

Learn more at

Contact Us

Emergency Preparedness
San Benito County Public Health Department
351 Tres Pinos Road, suite A-202,
Hollister, CA 95023
Hours: Monday-Friday, 8 AM – 5 PM
Closed: Saturdays, Sundays, Holidays​

Emergency Preparedness for General Population

Could you survive on your own for a few days, if your community experienced an emergency or disaster? Each family should make preparations now, for immediate or potential situations that threaten life, property or the environment.

Follow these 3 basic steps to be prepared

1. Build A Kit
Assemble enough emergency supplies for at least 3 days.
Include pet supplies, medicines, diapers and infant formula, if needed.
Don’t forget your ID along with other important papers.
Use easy-to-carry bags or bins.
Consider a second kit for the car.


Make a Plan

Pick a friend to call, if you get separated from family.
Know where to meet.
Make a list of important information.
Talk with your family.
Practice your plan.
Read more about school and workplace emergency plans.

Be Informed

Listen to your local news stations and have a battery-operated radio on hand.
Make every effort to follow instructions from emergency officials.

Hospital Preparedness Program

The Hospital Preparedness Program enhances the ability of hospitals and health care systems to prepare for and respond to bioterrorism and other public health emergencies.
Emergency Preparedness administers HPP funding in partnership with the San Benito County HPP Healthcare Coalition. The Coalition is comprised of representatives from the local hospital in San Benito County as well as representatives from clinics and long term care facilities. Various state and local government entities are also represented.


The HPP Healthcare Coalition Vision

We are an open forum that demonstrates a shared understanding of our separate roles and responsibilities in order to develop and make recommendations to policy makers. We maximize coordinated emergency healthcare for all in San Benito County.

The HPP Healthcare Coalition Mission

To coordinate multidisciplinary organizations for the collaboration necessary to facilitate healthcare preparedness in all-hazard incidents in San Benito County, considering the interests of citizens, industry, private and public agencies and governmental bodies in the county.
The Coalition meets on a bi-monthly basis.

Maternal Child & Adolescent Health



All women of reproductive age, children, adolescents and families in San Benito county have equal access to wellness and health care and can revitalize their health throughout the life cycle.

Mission (Adapted from the State MCAH Mission)

MCAH develops systems with the goal to help protect and improve the health of California’s reproductive age women, infants, children, adolescents, and their families.  To accomplish this mission, MCAH maintains partnerships, contracts, and agreements with State, federal, and local agencies in both public and private sectors.

MCAH activities are funded through the State General Fund, the State Tobacco Tax, Federal Title XIX (Medicaid), and Federal Title V MCH Block Grant, which MCAH has oversight responsibilities to help ensure funds are expended in the proper manner.  Please see the California Department of Public Health State webpage for more information.

MCAH has 6 goals. These goals are based on the National Healthy People 2020 Goals. Healthy People provides science-based, 10-year national objectives for improving the health of all Americans. For 3 decades, Healthy People has established benchmarks and monitored progress over time in order to:

  • Encourage collaborations across communities and sectors.
  • Empower individuals toward making informed health decisions.
  • Measure the impact of prevention activities.

For more information on Healthy People 2020 go to

The MCAH Goals Are:

Goal 1: Improve Outreach and Access to Quality Health and Human Services

Link the MCAH population to needed medical, mental, social, dental, and community services to promote equity in access to quality services, especially for those who are eligible for Medi-Cal or other publicly provided health care programs [1]

Outreach services will be targeted to identify pregnant women, women of reproductive age, infants, children and adolescents and their families who are eligible for Medi-Cal assistance or other publicly provided health care programs and assist them in applying for these benefits.

Goal 2: Improve Maternal Health

Improve maternal health by optimizing the health and well-being of girls and women across the lifecourse.  Reduce maternal morbidity and mortality and the increasing disparity in maternal health outcomes.  Assure that all pregnant women will have access to early, adequate and high quality perinatal care with a special emphasis on low-income and Medi-Cal eligible women.

Goal 3: Improve Infant Health

Reduce infant mortality and address disparities by promoting preconception health and health care and by preventing causes such as birth defects, low birth weight/prematurity, SIDS, and maternal complications in pregnancy.

Goal 4: Improve Nutrition and Physical Activity

Promote healthy nutrition and physical activity among MCAH populations throughout the lifespan beginning with exclusive breastfeeding of infants to six months of age.

Goal 5: Improve Child Health

Support the physical, socio-emotional, and cognitive development of children, including the prevention of injuries, through the implementation of prevention, early identification and intervention strategies.

Goal 6: Improve Adolescent Health

Promote positive youth development strategies to support the physical, mental, sexual and reproductive health of adolescents.


In San Benito County we have an MCAH Director and an MCAH Coordinator, both Registered Nurses with Public Health Nurse Certifications.  Please feel free to contact them with any questions or concerns.     

Lynn Mello, MCAH Director

For more information, visit the State website at

Language Translation Disclaimer
Best viewed withGoogle Chrome and Firefox. Our Agency’s website links to Google Translation as a convenience for those who speak/read languages other than English.  Please be aware that no automated or computerized translation tool produces a perfect translation.  The context of the wording may be lost when translated and some translations may lose the intended meaning. Therefore, the San Benito County Health and Human Services Agency cannot guarantee the accuracy of the translated content. 
If any  questions arise concerning the translated version of the website, please refer to the original English version.
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