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Public Authority for In-Home Support Services (IHSS)

Mission

The mission of the Public Authority is to enhance the availability and quality of IHSS and personal assistance services. To give consumers and providers a voice in IHSS and Public Authority policy, program development and operations, to provide consumers with access to providers who meet consumers’ service needs and to provide services that support a positive and productive relationship between consumer, provider and IHSS Social Worker.

What we do:

  • Maintain a Registry of screened, diverse and available providers
  • Provide lists of available providers to IHSS consumers.
  • Assist consumers in their role of supervising home care providers.
  • Assist with communication issues between consumers and providers.
  • Information and referral.

In-Home Supportive Services (IHSS) Program

The IHSS Program will help pay for services provided to you so that you can remain safely in your own home. To be eligible, you must be over 65 years of age, or disabled, or blind. Disabled children are also potentially eligible for IHSS. IHSS is considered an alternative to out-of-home care, such as nursing homes or board and care facilities.

The types of services which can be authorized through IHSS are housecleaning, meal preparation, laundry, grocery shopping, personal care services (such as bowel and bladder care, bathing, grooming and paramedical services), accompaniment to medical appointments, and protective supervision for the mentally impaired.

Eligibility Criteria for all IHSS Applicants and Recipients:

  • You must physically reside in the United States.
  • You must also be a California resident.
  • You must have a Medi-Cal eligibility determination.
  • You must live at home or an abode of your own choosing (acute care hospital, long-term care facilities, and licensed community care facilities are not considered “own home”).
  • You must submit a completed Health Care Certification form.

Where To Get Help:

To apply for IHSS, complete an application and submit it to the local county IHSS Office.

How the Program Works

  • A county social worker will interview you at your home to determine your eligibility and need for IHSS. Based on your ability to safely perform certain tasks for yourself, the social worker will assess the types of services you need and the number of hours the county will authorize for each of these services. This assessment will include information given by you and, if appropriate, by your family, friends, physician or other licensed health care professional.
  • A completed Health Care Certification (SOC 873) must be received by the county prior to authorization of services.
  • You will be notified if IHSS has been approved or denied. If denied, you will be notified of the reason for the denial. If approved, you will be notified of the services and the number of hours per month which have been authorized for you.
  • If you are approved for IHSS, you must hire someone (your individual provider) to perform the authorized services. You are considered your provider’s employer and, therefore, it is your responsibility to hire, train, supervise, and fire this individual.
  • If your county has contracted IHSS providers, you may choose to have services provided by the contractor.
  • If your county has homemaker employees, you may receive services from a county homemaker.

Contact

Community Service and Workforce Development Division

1111 San Felipe Road
Suite 108
Hollister, CA 95023

(831) 637-JOBS (5627)

Fax: (831) 637-0254

TDD/TTY: (831) 637-3265


Hours

Mon-Fri  8AM – 5PM


Deputy Director

Enrique Arreola

Language Translation Disclaimer
Our Agency’s website links to Google Translation as a convenience for those who speak/read languages other than English.  Please be aware that no automated or computerized translation tool produces a perfect translation.  The context of the wording may be lost when translated and some translations may lose the intended meaning. Therefore, the San Benito County Health and Human Services Agency cannot guarantee the accuracy of the translated content. 
If any questions arise concerning the translated version of the website, please refer to the original English version.
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